FREQUENTLY ASKED QUESTIONS

Here are some of the questions we often get asked by potential clients… please feel free to contact us should you have a question that we have not addressed here.

Do you only do kitchens?

No, we design, manufacture and install kitchens, cupboards, bathroom vanities, and wardrobes… Whether you are remodelling room by room, or building a house from the ground up, we are able to assist with built-in furniture for any room in your home. Our in-house design team creates spaces designed for streamlined and convenient workflow to suit your lifestyle, taking form and functionality into consideration.

What is your turn around time?

The average turn around, from sign off of design to completed installation, is somewhere between 4 to 6 weeks (depending on the size and complexity of the project). Turn around time varies from project to project and may be affected by factors such as material choices and factory capacity.

Can I keep some of my existing cabinetry?

It really depends on the structural integrity of your existing cabinetry, and whether you are happy with the current layout of your kitchen. If the flow works well and you do not want to change the layout of your kitchen then a partial remodel is a possibility.

However the remaining lifespan of your existing cabinetry needs to be considered when planning a partial remodel. When investing in new fittings, finishes and appliances, your carcasses need to have enough life left in them to ensure that your beautiful new kitchen doesn’t start falling apart from the inside out.

If you are considering a partial remodel, we are happy to assess your existing cabinetry for you and to come up with a solution that suits your budget should your cabinets need to be replaced entirely.

Do I need and architect, or interior designer, to manage my remodel?

No, you do not need to hire an architect or interior designer to manage your project. We have an in-house design team and are able to manage your project from concept to completion, cutting out the middle man and therefore avoiding miscommunication which can lead to frustration for you as home owner.

Should you prefer to have your own architect or interior designer to manage your project, we will work closely with them to ensure that the project runs as smoothly as possible. You are free to communicate directly with us at any time as we want you to be informed and aware throughout the process to ensure that you are satisfied with the end result.

What if I haven't decided on appliances yet?

Built-in appliances are one of the most important things to consider when planning a kitchen. If you already know what appliances you need to install, but are undecided as to the brand of appliances you wish to purchase then the design process can be started by including “standard size” appliances as temporary place holders in the layout giving you a bit more time to make a decision.

We do however recommend that appliances are carefully considered right at the start of the design process, as the rest of your kitchen will be built to create ease of flow around these key points. Something as simple as the colour of the trim, or a switch on an appliance can ultimately affect the final appearance of your kitchen. Selecting appliances during the design process ensures that your appliances compliment your selection of finishes and the end result will be cohesive and aesthetically pleasing.

We are also resellers of premium brand appliances, which means that you are able to enjoy the benefits of trade discounts when you purchase your appliances through us.

What is the expected lifespan of a new kitchen?

Many factors determine the lifespan of a kitchen, such as the fitted hardware, external finishes, and worktops. We have done our research on the components needed to build a quality kitchen and have selected fittings, finishes and worktops that will ensure your kitchen will last for many years. Many of the components we use carry manufacturer’s warranties of up to 25 years.

One of the factors that is often overlooked is workmanship, and many people are duped into installing a kitchen with quality fittings at a “bargain price”. These homeowners ultimately end up paying the price for poor workmanship by having to have their kitchen redone well before it should reach the end of its lifespan.

Caring for your kitchen correctly is very important, and because we want your kitchen to last for as long as possible we give every client a care manual upon completion of the project.

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